The model of government inefficiency? Yes, and here’s why:
The State Division of Motor Vehicles will not renew a vehicle registration if the vehicle has not been inspected first. In fact, if you try to make a payment to renew your registration it won’t be accepted. Most people in North Carolina still renew their vehicle registration by mail. According to an N&O report, one in every four renewals will be rejected, that amounts to about 22,600 car owners every month.
Instead of rejecting your payment and mailing back your check directly, the DMV goes through a multistep process whereby your check is sent to the bank, your renewal processed and rejected through a computer, and a refund check mailed back to you. The entire process can take up to a month.
The result is car owners often have to send in two or more renewals until their registration can be processed (and often before they receive refund checks), valuable personnel hours are wasted on unnecessary tasks, and revenue collection is delayed. Once again, it is clear that excess government regulation does nothing more than waste valuable time and resources – and the DMV never fails us as the quintessential example.